Client Alleges He Wired $250,000 to OneFlight International Day Before Flight 'Pause' in New Lawsuit

Robert Milam, a seven-year customer of jet card broker OneFlight International, alleges in a lawsuit that he wired $250,000 to the company on September 15, 2026, the day before it halted operations. He says he was "personally and persistently solicited" by Executive Vice President Mark Dismuke.

The suit is the first of 11 known lawsuits against OneFlight that does not name CEO Ferren Rajput as a defendant. It was filed in Dallas, Texas, while the others were filed in Colorado, where OneFlight is based. Dismuke has been named in several other suits.

Private Jet Card Comparisons first reported OneFlight's decision to "pause" flights just after midnight East Coast time on September 16, 2026; the company posted a notice on its website just before noon. A September 10, 2026 report had said the company was addressing financial issues, and a follow-up estimated that as much as $300 million is owed to customers who prepaid for future flights.

The lawsuit alleges the defendants knew, and concealed from Milam, that OneFlight was in dire financial condition and unable to perform the obligations it was selling. It says the $250,000 was solicited as a last-minute cash infusion for a company on the verge of collapse rather than to provide flight services. At the time, Milam already had approximately $438,000 in prepaid funds on deposit.

According to the filing, Dismuke "closed" the sale by sweetening the Labor Day Special, which offered a $500,000 jet card and a 10-hour Heavy Jet Card for $250,000 in cash. Milam had twice declined approaches from his sales representative before Dismuke became personally involved.

Dismuke added an upgrade to Diamond membership, which carries shorter callouts, and agreed to "repurchase" 52 membership hours of flight credits for $83,200. Relying on Dismuke's representations and his longstanding relationship with OneFlight, Milam accepted. Dismuke sent the paperwork via DocuSign on September 15.

The company had portrayed its deeply discounted deals as limited offers to attract new customers. A Private Jet Card Comparisons analysis of more than 1,300 OneFlight jet card sales in 2026 found only 220 were to new customers.

In that analysis, 41% of transactions carried bonuses or credits equal to 100% or more of the cash received, and 64% carried bonuses or discounts equal to at least 50% of the cash received. OneFlight took in only $226 million in cash to fund around $400 million in flight obligations.

Prepaid jet card programs rest on a simple exchange: the customer pays cash now and the provider delivers flying later. When bonuses and credits routinely match or exceed the cash received, as the sales analysis describes, the hours owed grow faster than the money that could pay for them. The figures here, $226 million in cash against around $400 million in obligations, show how wide that gap can become.

A long-standing client who is already holding a large prepaid balance is also the buyer with the most to lose from a further top-up. A lawsuit that frames the final payment as a cash infusion rather than a purchase tests whether a broker's sales conduct near a shutdown can be treated differently from an ordinary sale. The Dallas filing's choice of venue and of defendants is one thing to follow as the 11 known suits move forward.