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Jet Access Maintenance Expands Multi-Base MRO Network Across Midwest and Southeast, Adds Starlink Dealer Authorization

Why It MattersPairing fixed-base fleet specialization with mobile AOG coverage and connectivity dealerships shows MRO providers broadening service scope to keep owner-flown and business-jet clients from switching providers for adjacent needs.

What happened

Jet Access Maintenance operates fixed maintenance bases at Eagle Creek Airport in Indianapolis, Indianapolis Executive Airport in Zionsville, roughly 14 miles north of Eagle Creek, and Music City Executive Airport in Nashville, Tennessee, forming a multi-state MRO network backed by nationwide aircraft-on-ground (AOG) mobile services. At Eagle Creek, the company services Embraer Phenom 100s and 300s, Citation Jets, Pilatus PC-12s, King Airs, and Twin Commanders, and it operates one of the nation's largest Embraer Authorized Phenom Service networks, concentrated at that base alongside scheduled and unscheduled maintenance, avionics work, structural repairs, and interior refurbishments.

Jet Access Maintenance Expands Multi-Base MRO Network Across Midwest and Southeast, Adds Starlink Dealer Authorization

The Zionsville facility focuses on the owner-flown market, handling Cirrus SR20s, SR22s, SR22Ts, SF50 Vision Jets, and Textron 525 and 560 series aircraft. The Nashville base services Phenoms, Embraer Legacy 450s and 500s, Praetor 500s and 600s, additional Textron models, and the Cirrus lineup. A fleet of mobile maintenance vans connects the fixed bases, with technicians traveling directly to grounded aircraft to handle troubleshooting, engine and airframe support, avionics diagnostics, tire and battery swaps, and aftermarket parts sourcing; AOG coverage currently extends across the Midwest, Southeast, Florida, and a growing Central and Southwest footprint.

This summer, Jet Access Maintenance became an Authorized Starlink Dealer, positioning its AOG technicians to provide Starlink evaluation, installation, and activation support as part of the same nationwide mobile response network. Scott Dillon, President of Jet Access Maintenance, said: "Connectivity has become an increasingly important part of the ownership and flight experience. By adding Starlink to our offering, we're expanding the solutions available to our clients and helping them identify the connectivity platform that best supports their aircraft and mission requirements." The company is scheduled to exhibit at NBAA-BACE on October 20–22 at booth 725.

Industry impact & what to watch

Splitting fleet coverage across three bases by aircraft type, with Eagle Creek weighted toward Embraer Phenoms and turboprops, Zionsville toward owner-flown Cirrus and light jets, and Nashville toward a broader Embraer and Textron mix, lets a single MRO group specialize technicians and parts stock without duplicating capability at every location. Mobile AOG vans then extend that specialization beyond the three fixed sites, letting the network respond to grounded aircraft across a multi-state footprint without requiring an owner to fly to a base for support.

Adding a Starlink dealership onto the existing AOG structure reflects how in-flight connectivity has become a standard add-on request alongside mechanical fixes, letting a single technician visit cover both an avionics or engine issue and a connectivity upgrade. For MRO networks generally, bundling adjacent services onto an existing mobile fleet is a lower-cost way to capture new revenue than opening additional facilities.

The network's booth presence at NBAA-BACE in October will be the next point where the company can detail how the Starlink authorization and expanded AOG territory are performing with actual clients.

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